# RC4445 T4A-NR - Payments to Non-Residents for Services Provided in Canada 2025 - Canada.ca

> Reproduced from the Canada Revenue Agency. Authoritative copy: https://www.canada.ca/en/revenue-agency/services/forms-publications/publications/rc4445/t4a-payments-non-residents-services-provided-canada.html
> Local copy taken 2026-09-05. Do not take a figure from this page — current rates are at https://rules.backofficestars.ca/rates/

## Before citing

- Provenance injected by scripts/inject_guide_provenance.py, not captured at conversion time. The URL was resolved against the live CRA site and verified 200; the body text was NOT re-fetched, so it is still the original conversion of unknown date.
- Tier B: this guide is checked weekly on metadata only (page date and edition string), never by text diff. It is far too large for a diff to produce signal rather than noise.
- CRA's page metadata carries dcterms.issued 2017-05-15, which contradicts the document's own masthead (Rev. 25). This is a known CRA metadata defect, already documented on several mirrors. Treat the masthead as the operative edition; cra_dcterms_issued is recorded only so a change in it can be spotted.

# T4A-NR – Payments to
## Non-Residents for Services
## Provided in Canada
2025
RC4445(E) Rev. 25

<!-- Page 2 -->

## Is this guide for you
Use this guide if you are a payer who makes payments to
non-residents for services performed in Canada, other than
in employment situations.
Do not use this guide if:
- You paid non-resident employees who are in regular and
continuous employment and who provide employment
services in Canada on a temporary or permanent basis.
For more information, go to <https://canada.ca/payroll-calculate>
-deductions. To report amounts paid to these employees,
use a T4 slip. For more information, go to <https://canada.ca/t4-information-employers>.
- You paid directors’ fees to a non-resident director.
Report those amounts on a T4 slip. For more information,
go to <https://canada.ca/t4-information-employers>.
The CRA’s publications and personalized correspondence are
available in braille, large print, e-text, and MP3. For more
information, go to <https://canada.ca/cra-multiple-formats>
call 1-800-959-5525. If you are outside Canada and the United
## States, call 613-940-8499. The CRA only accepts collect calls made through a telephone operator. After your call is accepted by an automated response, you may hear a beep and notice a normal connection delay. This service operates in Eastern time and is open Monday to Friday from 8 am to 8 pm.
La version française de ce guide est intitulée T4A-NR – Paiements versés à des non-résidents pour services rendus au Canada
Unless otherwise stated, all legislative references are to the Income Tax Act
<https://canada.ca/taxes>

- You paid amounts for acting services of a non-resident
actor in a film or video production rendered in Canada.
Report those amounts on a NR4 slip. For more
information, go to <https://canada.ca/taxes-film> and select
“Non-resident actors” or see Guide T4061, NR4 –
Non-Resident Tax Withholding, Remitting, and Reporting.
Note
Payments for acting services of a stage performer or
stage actor, or services for behind-the-scenes personnel
are reported on a T4A-NR slip.
or
.
or, where appropriate, the Income Tax Regulations.

<!-- Page 3 -->

## Generated Markdown table of contents

- [T4A-NR – Payments to](#t4a-nr-payments-to) - PDF page 1
  - [Before you start](#before-you-start) - PDF page 4
    - [Penalties, interest and other consequences](#penalties-interest-and-other-consequences) - PDF page 4
    - [Representatives for non-resident tax accounts](#representatives-for-non-resident-tax-accounts) - PDF page 5
  - [Deducting income tax](#deducting-income-tax) - PDF page 5
    - [Applying for a waiver or a reduction of withholding](#applying-for-a-waiver-or-a-reduction-of-withholding) - PDF page 5
    - [Recipients’ filing requirements](#recipients-filing-requirements) - PDF page 6
  - [Remitting deductions](#remitting-deductions) - PDF page 6
    - [When to remit](#when-to-remit) - PDF page 6
    - [Are you a new remitter](#are-you-a-new-remitter) - PDF page 7
    - [Missing or lost remittance voucher](#missing-or-lost-remittance-voucher) - PDF page 7
  - [T4A-NR slips](#t4a-nr-slips) - PDF page 7
    - [Customized T4A-NR slips](#customized-t4a-nr-slips) - PDF page 7
    - [Filling out T4A-NR slips](#filling-out-t4a-nr-slips) - PDF page 7
    - [Distributing the T4A-NR slips](#distributing-the-t4a-nr-slips) - PDF page 9
  - [T4A-NR Summary](#t4a-nr-summary) - PDF page 9
    - [Detailed instructions](#detailed-instructions) - PDF page 10
  - [T4A-NR information return](#t4a-nr-information-return) - PDF page 10
    - [Electronic filing methods](#electronic-filing-methods) - PDF page 10
    - [Filing on paper](#filing-on-paper) - PDF page 11
  - [After you file](#after-you-file) - PDF page 12
    - [Amending or cancelling slips over the Internet](#amending-or-cancelling-slips-over-the-internet) - PDF page 12
    - [Amending or cancelling slips on paper](#amending-or-cancelling-slips-on-paper) - PDF page 12
    - [Adding slips](#adding-slips) - PDF page 12
    - [Replacing slips](#replacing-slips) - PDF page 12
  - [Appendix A – Country codes for tax purposes](#appendix-a-country-codes-for-tax-purposes) - PDF page 13
  - [Appendix B – U.S. state, territory, or possession codes](#appendix-b-us-state-territory-or-possession-codes) - PDF page 15
  - [Digital services](#digital-services) - PDF page 16
    - [Handle your business taxes online](#handle-your-business-taxes-online) - PDF page 16
    - [Profile](#profile) - PDF page 16
    - [Balances and payments](#balances-and-payments) - PDF page 16
    - [Transactions](#transactions) - PDF page 16
    - [Correspondence](#correspondence) - PDF page 16
    - [Access My Business Account](#access-my-business-account) - PDF page 16
    - [Receive your CRA mail online](#receive-your-cra-mail-online) - PDF page 16
    - [Create a pre-authorized debit agreement for payments from your Canadian chequing account](#create-a-pre-authorized-debit-agreement-for-payments-from-your-canadian-chequing-account) - PDF page 16
    - [Electronic payments](#electronic-payments) - PDF page 16
  - [For more information](#for-more-information) - PDF page 18
    - [If you need help](#if-you-need-help) - PDF page 18
    - [Direct deposit](#direct-deposit) - PDF page 18
    - [Forms and publications](#forms-and-publications) - PDF page 18
    - [Electronic mailing lists](#electronic-mailing-lists) - PDF page 18
    - [Teletypewriter (TTY) and Video Relay Service (VRS) users](#teletypewriter-tty-and-video-relay-service-vrs-users) - PDF page 18
    - [Formal disputes (objections and appeals)](#formal-disputes-objections-and-appeals) - PDF page 18
    - [CRA service feedback program](#cra-service-feedback-program) - PDF page 18
    - [Addresses](#addresses) - PDF page 18
    - [Reporting foreign income and other foreign amounts](#reporting-foreign-income-and-other-foreign-amounts) - PDF page 19
## Table of contents
Page
Before you start...................................................................
4
Penalties, interest and other consequences......................
4
Late filing and failing to file the
T4A-NR information return........................................
4
Mandatory electronic filing............................................
4
Failure to deduct..............................................................
4
Penalty for failure to deduct...........................................
4
Failure to remit amounts deducted...............................
4
Penalty for failure to remit and remitting late.............
4
Interest...............................................................................
5
Cancel or waive penalties and interest.........................
5
Deducting income tax........................................................
5
Applying for a waiver or a reduction of withholding....
5
Recipients’ filing requirements..........................................
6
Remitting deductions......................................................... 6
When to remit......................................................................
6
Online payment methods...............................................
6
Other payment methods.................................................
6
Are you a new remitter.......................................................
7
Missing or lost remittance voucher...................................
7
T4A-NR slips.......................................................................
7
Customized T4A-NR slips..................................................
7
Filling out T4A-NR slips.....................................................
7
Filling out the boxes........................................................
7
Distributing the T4A-NR slips...........................................
9
T4A-NR Summary..............................................................
9
Detailed instructions........................................................... 10
T4A-NR information return.............................................. 10
Electronic filing methods.................................................... 10
Filing by Web Forms....................................................... 10
Filing by Internet file transfer (XML)............................ 11
Web access code............................................................... 11
Filing without a web access code................................... 11
Filing on paper..................................................................... 11
<https://canada.ca/taxes>

Page
After you file....................................................................... 12
Amending or cancelling slips over the Internet.............. 12
Amending or cancelling slips on paper........................... 12
Adding slips......................................................................... 12
Replacing slips..................................................................... 12
Appendix A – Country codes for tax purposes............. 13
Appendix B – U.S. state, territory,
or possession codes..................................... 15
Digital services................................................................... 16
Handle your business taxes online................................... 16
Receive your CRA mail online.......................................... 16
Create a pre-authorized debit agreement for
payments from your Canadian chequing account...... 16
Electronic payments............................................................ 16
For more information........................................................ 18
If you need help................................................................... 18
Direct deposit....................................................................... 18
Forms and publications...................................................... 18
Electronic mailing lists....................................................... 18
Teletypewriter (TTY) and Video Relay Service (VRS)
users.................................................................................. 18
Formal disputes (objections and appeals)........................ 18
CRA service feedback program......................................... 17
Service complaints........................................................... 18
Reprisal complaints......................................................... 18
Addresses............................................................................. 18
Reporting foreign income and other
foreign amounts............................................................... 19
3

<!-- Page 4 -->

## Before you start
### Penalties, interest and other consequences
Late filing and failing to file the
T4A-NR information return
You have to give the recipient their T4A-NR slip and file
your T4A-NR information return with the Canada Revenue
Agency on or before the last day of February after the
calendar year the information return applies to. If the last
day of February falls on a Saturday or a Sunday, your
information return is due the next business day.
The CRA considers your return to be filed on time if the
CRA receives it or it is postmarked on or before the due
date.
The CRA may assess a penalty if you file your information
return late. Each slip is an information return, and the
penalty the CRA assesses is based on the number of
information returns you filed late. The penalty is calculated
according to the type of information return. For example, if
you filed NR4 slips and T4A-NR slips late, the CRA will
assess two penalties, one for each type of information
return. The penalty is $100 or the amount calculated
according to the chart below, whichever is more:
Number of
information
Penalty per
Maximum
returns (slips)
day (up to 100
penalty
by type filed
days)
late
1 to 50 $10 $1,000
51 to 500
$15
$1,500
501 to 2,500
$25
$2,500
2,501 to 10,000
$50
$5,000
10,001 or more
$75
$7,500
Mandatory electronic filing
Failure to file information returns over the Internet
If you file more than 5 information returns for a calendar
year and you do not file the returns by Internet file transfer
or Web Forms, you may have to pay a penalty as
determined in the table below:
Each slip is an information return, and the penalty the
CRA assesses is based on the number of information
returns filed in an incorrect way. The penalty is calculated
according to the type of information return. For example, if
you file 6 NR4 slips and 6 T4A-NR slips on paper, the CRA
will assess two penalties of $125, one for each type of
information return.
Number of
information returns
Penalty
(slips) by type
6 to 50
$125
51 to 250
$250
251 to 500
$500
4
<https://canada.ca/taxes>

501 to 2,500
$1,500
2,501 or more
$2,500
Failure to deduct
If you failed to deduct the required amount of income tax
from the amounts that you pay to non-residents, you may
be assessed a penalty as described on this page. As soon as
you realize that you did not deduct the proper amount of
income tax, you should let the non-residents know. The
non-resident can either pay the amount when they file their
income tax and benefit return or they can ask you to deduct
more income tax at source.
Penalty for failure to deduct
The CRA can assess a penalty of 10% of the required
amount of tax you failed to deduct.
If you are assessed this penalty more than once in a
calendar year, the CRA will apply a penalty of 20% of the
required amount of tax you failed to deduct to the second
or later failures if they were made knowingly or under
circumstances of gross negligence.
Failure to remit amounts deducted
When you deduct income tax from the amounts you pay to
the non-resident, you have to remit it to the Receiver
General for Canada.
The CRA can assess you a penalty and interest as described
in the section below.
Penalty for failure to remit and remitting late
The CRA can assess a penalty when:
- you deduct the amounts, but do not remit them to CRA
- you deduct the amounts, but send them to CRA late
When the due date falls on a Saturday, a Sunday, or a
public holiday recognized by the CRA, your payment is
considered to be on time if the CRA receives it on the next
business day.
The penalty is:
- 3% if the amount is received on or before the day it was
due, but is not paid in the manner required
- 3% if the amount is one to three days late
- 5% if it is four or five days late
- 7% if it is six or seven days late
- 10% if it is more than seven days late or if no amount is
remitted
Generally, the CRA only applies this penalty to the part of
the amount you failed to remit that is more than $500.
However, the CRA will apply the penalty to the total
amount if the failure was made knowingly or under
circumstances of gross negligence.
If you are assessed this penalty more than once in a
calendar year, the CRA may assess a 20% penalty to the
second or later failures if they were made knowingly or
under circumstances of gross negligence. If you send a

<!-- Page 5 -->

payment to cover the balance due with your return, it is
considered late. Penalties and interest charges may apply.
Whether you file electronically or file a paper information
return, you can make your payment in several different
ways. For more information, go to <https://canada.ca/payments> or
see on page 6.
Note
The CRA will charge you a fee for any payment that
your financial institution refuses to process. If your
payment is late, the CRA can also charge you a penalty
and interest on any amount you owe.
Interest
If you do not pay an amount, the CRA may apply interest
from the day your payment was due. The interest rate the
CRA uses is determined every three months, based on
prescribed interest rates. Interest is compounded daily. The
CRA also applies interest to unpaid penalties. For the
prescribed interest rates, go to <https://canada.ca/taxes-interest-rates>.
Cancel or waive penalties and interest
The CRA administers legislation, commonly called
“taxpayer relief provisions,” that gives the CRA discretion
to cancel or waive penalties and interest when taxpayers
cannot meet their tax obligations due to circumstances
beyond their control.
The CRA’s discretion is limited to any period that ends
within 10 calendar years before the year the request is
made.
Penalties
The CRA will consider your request only if it relates to a tax
year or fiscal period ending in any of the 10 calendar years
before the year you make your request. For example, your
request made in 2025 must relate to a penalty for a tax year
or fiscal period ending in 2015 or later.
Interest on a balance owing
The CRA will consider only the amounts that accrued
during the 10 calendar years before the year you make your
request. For example, your request made in 2025 must
relate to interest that accrued in 2015 or later.
Taxpayer relief requests can be made online using the
CRA’s My Account, My Business Account, or Represent a
Client digital services.
You can also fill out Form RC4288, Request for Taxpayer
Relief – Cancel or Waive Penalties and Interest, and send it:
- online using My Account, My Business Account, or
Represent a Client
- by mail or courier to the designated office, as shown on
the last page of the form, based on your place of
residence
For information about submitting documents online, go to
<https://canada.ca/cra-submit-documents-online>.
For more information about cancelling or waiving penalties
and interest, go to <https://canada.ca/penalty-interest-relief>.
<https://canada.ca/taxes>

### Representatives for non-resident tax accounts
To authorize a representative for your non-resident tax
account, or make changes to the representative
information, fill out Form AUT-01, Authorize a
Representative for Offline Access. To cancel your
representative’s authorization, fill out Form AUT-01X,
Cancel Authorization for a Representative.
## Deducting income tax
As a payer, you have to withhold 15% from fees,
commissions, or other amounts that you pay to
non-resident individuals, partnerships, or corporations
for services provided in Canada. Use a T4A-NR slip to
report these payments.
If you are a payer who is party to the R105-S Simplified
Waiver, you have to withhold 23% from the net income
paid to certain non-residents who request a waiver based
on their income and expenses. For more information, go
to <https://canada.ca/simplified-waiver-non-residents>.
For more information about your Canadian withholding
obligations, see the current version of Information
Circular IC75-6R, Required Withholding from Amounts Paid to
Non-Residents Providing Services in Canada.
### Applying for a waiver or a reduction of withholding
The 15% withholding is not the final tax of the
non-resident. The CRA considers the withholding to be a
payment on account of the non-resident’s potential tax
liability in Canada. Generally, non-residents have to file a
Canadian income tax return to calculate their tax liability or
to get a refund of any excess withholding amounts.
If a non-resident can show that the withholding is more
than their potential tax liability in Canada, either due to
treaty protection or income and expenses, the CRA may
waive or reduce the withholding.
Non-residents who want to ask for a waiver or reduction of
the withholding have to send a waiver application to a tax
services office. They can find information on which tax
services office to send their application to by going
to <https://canada.ca/cra-rendering-services-canada>, and choosing
“Where to send waiver application.”
Non-residents working in the film industry should send
their waiver application to one of the three tax services
offices that provide specialized service to non-residents in
that industry. To find out which tax services office to send
their application to, they can go to <https://canada.ca/taxes-film>,
and choose “Non-resident behind-the-Scenes Personnel”
and then “Where to send completed waiver applications.”
Non-residents have to send their waiver application no
later than 30 days before they begin the period of service, or
30 days before they receive the first payment for the related
services.
5

<!-- Page 6 -->

The non-resident has to give you a letter from the CRA
authorizing a waiver or reduction of the withholding
amount. If you do not receive such a letter, you have to
withhold the usual 15%.
For more information about the waiver or reduction of
withholding tax, see the following publications:
- the current version of the Information circular,
IC75-6R, Required Withholding from Amounts Paid to
Non-Residents Providing Services in Canada
- Form R105, Regulation 105 Waiver Application
- Form R105-S, Regulation 105 Simplified Waiver Application
for Non-resident Artists and Athletes Earning No More Than
CAN $15,000
### Recipients’ filing requirements
Non-residents who have carried on business in Canada or
who have been employed in Canada usually have to pay
Canadian tax on the income from such activities. These
non-residents have to file a Canadian income tax return to
calculate their tax liability or to get a refund of any excess
amounts that were withheld.
(a) Individuals must file an Income Tax and Benefit Return
for the province or territory where they earned the
income by April 30 of the following year, or by June 15
of the following year if the individual carried on
business in Canada. In either case, if the individual has
a balance owing for the year, they must pay it on or
before April 30 of the following year.
(b) Corporations must file a T2 Corporation Income Tax
Return within six months after the end of each tax year.
The tax year of a corporation is its fiscal period.
(c) For partnerships, each member of the partnership must
file the appropriate income tax return (either an Income
Tax and Benefit Return or a T2 Corporation Income Tax
Return ) within the required time.
Send the returns to the following address:
Sudbury Tax Centre
1050 Notre Dame Avenue
Sudbury ON P3A 5C2
Canada
## Remitting deductions
### When to remit
You have to remit your tax deductions so that the CRA
receives them on or before the 15th day of the month
following the month the amount was paid or credited to
the non-resident. The CRA considers the payment to be
received on the date the payment is received at your
Canadian financial institution or at the Canada Revenue
Agency.
Note
If the due date is a Saturday, a Sunday, or a public
holiday recognized by the CRA, your remittance is due
on the next business day. For a list of public holidays,
see <https://canada.ca/cra-public-holidays>.
6
<https://canada.ca/taxes>

If your business or activity ends during the year, you have
to remit your tax deductions so that the CRA receives them
no later than seven days after the day your business or
activity ends.
Online payment methods
Online, mobile app, or telephone service banking
Banks and credit unions let you set up payments to be sent
to the Canada Revenue Agency (CRA) on a pre-set date or
dates. Businesses have to make their remittances using a
business bank account. If you are remitting, your options
will display according to the business number provided.
For example, corporation tax, GST/HST, payroll
deductions, non-residents.
Make sure you correctly enter your payroll program
account number, and the period the remittance covers. For
help remitting your source deductions through online
banking, contact your financial institution.
My Payment
My Payment is an electronic payment service offered by the
CRA that allows individuals and businesses to make
payments online directly to the CRA using their bank
access cards with a Visa Debit or Debit Mastercard logo.
Use this service to make a payment to one or more CRA
accounts in one simple transaction.
For more information, go to <https://canada.ca/cra-my-payment>.
Pre-authorized debit
Pre-authorized debit is an online, self-service payment
option. Use it to authorize the CRA to withdraw a pre-set
payment from your bank account to remit tax on one or
more dates. You can set up a pre-authorized debit
agreement using the CRA’s secure My Account or
My Business Account at <https://canada.ca/cra-sign-in-services>.
For more information, go to <https://canada.ca/pay-authorized-debit>.
Third-party service provider
You may be able to make your payments through a
third-party service provider. The third-party provider, will
send your business payments and remittance details to the
CRA electronically.
For more information, go to <https://canada.ca/cra-third-party-service-provider>.
Note
You are responsible for making sure the CRA receives
your payment by the payment due date. If you are using
a third-party service provider, you must clearly
understand the terms and conditions of the services you
are using. The CRA does not endorse these products,
services or publications.
Other payment methods
Wire transfers
Non-residents who do not have a Canadian bank account
can pay using wire transfers. For more information, go
to <https://canada.ca/cra-payment-non-resident>.

<!-- Page 7 -->

Pay at your Canadian bank or credit union
You can make your payment at your bank or credit union in
Canada. To do so, you need a personalized remittance
voucher.
### Are you a new remitter
You must have a payroll program account in order to remit
the income tax deducted from payments made to
non-residents for services rendered in Canada.
If you already have a 9-digit CRA business number (BN),
but have never remitted income tax deductions before, you
only need to add a payroll program account to your
existing BN. However, if you do not have a BN, you have
to apply for one and register for a payroll program account.
There are various methods available to register for a BN
and a payroll program account. For more information on
the BN and CRA business accounts, go to <https://canada.ca/business-number>.
Once you are registered, the CRA will send you a letter
confirming your business number, as well as a summary of
the information you have provided.
When you make your first payment, send it to any tax
centre. The addresses are listed at the end of this guide.
Make it payable to the Receiver General, and print your
payroll program account number on it. Include a letter
stating:
- you are a new remitter
- the period the remittance covers
- your business name, address, and telephone number
- your payroll program account number
After you make your first remittance, the CRA will send
you a remittance voucher for your next payment.
If you need help in calculating or remitting your
deductions, call 1-800-959-5525.
### Missing or lost remittance voucher
If you do not receive a remittance voucher in time for your
next payment, send in the payment as described above. In
your letter, indicate that you did not receive your
remittance voucher.
Note
Even if you do not have a remittance voucher, you still
have to send the CRA your payment on time.
<https://canada.ca/taxes>

## T4A-NR slips
Use the T4A-NR slip to report all amounts you paid to
non-resident individuals, partnerships, and corporations
for services they performed in Canada that they did not
perform in the ordinary course of an office or employment.
### Customized T4A-NR slips
For those who fill out a large number of slips, the CRA
accepts certain slips other than our own. To make sure they
meet the standards, consult the guidelines for the
production of customized forms at <https://canada.ca/cra>
-customized-forms or see the current version of
Information Circular IC97-2R, Customized Forms.
### Filling out T4A-NR slips
When filling out T4A-NR slips, follow these instructions:
- Clearly fill out the slips.
- Report, in dollars and cents, all amounts you paid during
the year.
- Report all amounts in Canadian dollars, even if they
were paid in another currency.
- Do not enter hyphens or dashes between numbers.
- Do not enter the dollar sign ($).
- Do not show negative dollar amounts on slips; to make
changes to previous years, send amended slips for the
years in question. For more information, read from
page 12.
- If you do not have to enter an amount in a box, do not
enter “nil”—leave the box blank.
- Do not change the headings of any of the boxes.
Filling out the boxes
Year
Enter the four digits of the calendar year in which you
made the payment to the recipient.
Box 11 – Recipient code
Enter the appropriate code from the following list:
Recipient codes and related types of recipient
Recipient code
Type of recipient
1
individual
3
corporation
other (for example, association,
4
trust, including fiduciary-trustee,
nominee, estate, or partnership)
government, government
5
enterprise, or international
organizations and agencies
7

<!-- Page 8 -->

Box 12 – Social insurance number (SIN) or individual
tax number (ITN)
Enter the Canadian social insurance number (SIN) assigned
to the non-resident individual. If a SIN has not been
assigned, ask the non-resident if they have been assigned
an individual tax number (ITN) or a temporary tax number
(TTN) by the Canada Revenue Agency and enter it here. An
ITN is normally assigned to a non-resident individual if
they have applied for a waiver or a reduction of
withholding or if they have previously filed a Canadian tax
return. If a SIN, ITN, or TTN has not been assigned to the
non-resident, leave the box blank.
Box 13 – Account number
If the recipient of the reported amount is a business (sole
proprietor, partnership, or corporation), enter the
recipient’s 15-character account number.
Box 14 – Foreign tax identification number
Enter the tax identification number (such as the social
security number or other number) assigned to the
non-resident for tax purposes by their country of residence.
Box 16 – Professional name (if applicable)
If the professional or operating name is different from the
real or legal name of the non-resident, enter the
professional name in this box.
Box 18 – Gross income
Enter the gross amount of fees, commissions, or other
amounts you paid to the non-resident for services rendered
in Canada. Do not include travel expenses that you
included in box 20.
Box 20 – Travel expenses
Enter all travel expenses you paid directly to third parties
for the benefit of the non-resident, and travel expenses you
reimbursed to the non-resident. Travel expenses are
restricted to reasonable expenses incurred for
transportation, accommodation, and meals. Keep vouchers
to support these travel expenses if the invoice from the
non-resident does not give enough details of the expenses
or if the amount does not seem reasonable. Do not include
these expenses in box 18, “Gross income.”
Box 22 – Income tax deducted
Enter the amount of income tax you deducted from the
recipient during the year. Leave this box blank if you did
not deduct income tax.
8
<https://canada.ca/taxes>

Box 23 – Reduction authorized
Enter a “1” if you have received written authorization from
the CRA to reduce or waive the required withholding on
the gross payment to the non-resident. Enter a “2” if both
you and the non-resident completed Form R105-S,
Simplified Waiver Application for Non-resident Artists and
Athletes Earning No More Than CAN $15,000, allowing for a
reduction or waiver of the withholding tax due.
Box 24 – City and province or territory where services
rendered
Enter the name of the city and the appropriate province or
territory code from the following list to indicate where the
non-resident performed the services:
List of provinces and territories and
their corresponding codes
Province or territory
Code
Alberta
AB
British Columbia
BC
Manitoba
MB
New Brunswick
NB
Newfoundland and Labrador
NL
Northwest Territories
NT
Nova Scotia
NS
Nunavut
NU
Ontario
ON
Prince Edward Island
PE
Quebec
QC
Saskatchewan
SK
Yukon
YT
Box 26 – Number of days recipient was present in
Canada
Enter the total number of days the non-resident was in
Canada (continuous or not) during the calendar year while
under contract with you. Include weekends and holidays.
Box 27 – Country code of residence
From the list in Appendix A on page 13, enter the
three-letter code for the country in which the recipient is a
resident for tax purposes. Only use the codes listed in
Appendix A. Generally, the recipient’s country for tax and
mailing purposes will be the same. However, if they are
different, you must always enter the country of residency
for tax purposes.

<!-- Page 9 -->

Box 28 – Non-resident’s industry type code
Enter one of the following classification system codes that
best describes the non-resident’s industry:
Code and type of industry for the non-resident
Code
Type of industry
21
Mining, oil, or gas extraction
23
Construction
48
Transportation
49
Warehousing
50
Film industry
51
Information and cultural industries
54
Professional, technical and scientific services
61
Educational services
62
Health care and social assistance
71
Arts, entertainment, and recreation
Other personal services (except public
81
administration)
91
Public administration
Code 50 is for non-residents working in the film or
television industry, including commercials, but does not
include film actors.
For non-residents involved in live performances or sporting
events, including stage actors, use code 71 “Arts,
entertainment, and recreation.”
Non-resident recipient’s name and address
If you are preparing the T4A-NR slip for an individual,
enter their last name, followed by the first name and initial.
Otherwise, enter the name of the corporation, organization,
association, trust, or institution.
Note
Do not enter the name of the secretary-treasurer or any
other individual who has signing authority.
Enter the recipient’s full mailing address as follows:
Lines 1 and 2: Enter the street address (civic number, street
name, and post office box number or rural route number).
Line 3:
- for Canadian addresses, enter the city, two-letter
provincial or territorial code (see the chart on page 8),
and the postal code
- for U.S. addresses, enter the city, two-letter state,
territory or possession code (as found in Appendix B),
and the zip code
- for addresses outside Canada and the United States,
enter the postal code and then the city name
Line 4: Enter the full country name (if Canada, leave blank
but enter CAN in the country code box).
Country code – Enter the three-letter country code from
Appendix A that corresponds to the country you entered
on line 4. The country code is for mailing purposes only.
<https://canada.ca/taxes>

Payer’s name
Enter your operating or trade name in the space provided.
Payer’s account number
Enter the 15-character payroll program account number
you use to send your recipients’ deductions. This number
appears in the top right corner of the statement of account
that the CRA sends you each month. It consists of three
parts—the nine-digit business number (BN), a two-letter
program identifier, and a four-digit reference number.
Your payroll program account number should not appear
on the two copies of the T4A-NR slip that you give to the
recipients.
### Distributing the T4A-NR slips
You must give recipients two copies of their T4A-NR slips
on or before the last day of February following the
calendar year to which the slips apply. If you do not, you
may be assessed a penalty. The penalty for failing to
distribute T4A-NR slips to recipients is $25 per day with a
minimum penalty of $100 and a maximum of $2,500.
Give each of your recipients their T4A-NR slips in one of
the following ways:
- one copy sent electronically (for example, by email or
secure portal), if you have the recipient’s written consent
on paper or in electronic format to send T4A-NR slips
electronically
- two copies, delivered in person
- two copies, sent by mail to the recipient’s last known
address
Notes
If T4A-NR slips copies are returned as not deliverable,
you may want to keep the copies with the recipient’s file.
If you know that the address you have on file for a
recipient is not correct, do not send the recipient’s
T4A-NR slip copies to that address. Document why the
copies were not sent and your efforts to get the correct
address. Keep this information with the T4A-NR copies
in the recipient’s file. You still have to include that
T4A-NR slip information in your T4A-NR information
return when you file it.
Print the two T4A-NR slips that you have to give to each
recipient on one sheet. For security purposes, do not print
your payroll program account number on these copies.
Keep the information from the T4A-NR slips in your
records.
## T4A-NR Summary
If you are filing your return electronically, do not send a
paper copy of the slips or summary but keep a copy for
your record. For more information about filing
electronically, see “Electronic filing methods” on page 10,
or go to <https://canada.ca/filing-info-returns>.
If you are filing on paper, use the T4A-NR Summary to
report the totals of all the amounts you reported on the
T4A-NR slips.
9

<!-- Page 10 -->

When filling out the summary:
- Report all amounts in Canadian dollars even if they were
paid in another currency.
- The totals you report on the summary must agree with
the amounts you report on your slips.
- If you have not reported any amounts on the
T4A-NR slip or summary, there is no need to send a
form.
- You cannot change your address using the
T4A-NR Summary. To do this, contact your tax centre at
the address listed at the end of this guide.
Note
You can also change the address of your business online
in My Business Account at <https://canada.ca/cra-sign-in-services>.
An authorized representative can use this service through
Represent a Client at <https://canada.ca/cra-sign-in-services>.
### Detailed instructions
Year
Enter the last two digits of the calendar year for which you
are filing the return.
Payer’s account number
Enter your 15-character payroll program account number.
Name and address of payer
Enter your operating or trading name, and address.
Line 88 – Total number of T4A-NR slips filed
Enter the total number of slips that you are including with
the summary.
Line 18 – Gross income
Enter the total of box 18 from all T4A-NR slips.
Line 20 – Travel expenses
Enter the total of box 20 from all T4A-NR slips.
Line 22 – Total tax deductions reported
on T4A-NR slips
Enter the total of box 22 from all T4A-NR slips.
Line 82 – Minus: Remittances
Enter the amount you remitted for the year under your
payroll program account.
Difference
Subtract line 82 from line 22. Enter the difference in the
space given. If there is no difference between the total
deductions you reported and the amount you remitted for
the year, leave lines 84 and 86 blank. Generally, the CRA
does not refund or charge a difference of $2 or less.
10
<https://canada.ca/taxes>

Line 84 – Overpayment
If the amount on line 82 is more than the amount on line 22
(and you do not have to file another type of return for this
payroll program account), enter the difference on line 84.
Attach or send a note giving the reason for the
overpayment and whether you want the CRA to transfer
this amount to another account or refund the overpayment
to you.
Line 86 – Balance due
If the amount on line 22 is more than the amount on line 82,
enter the difference on line 86.
Lines 74 and 75 – Canadian-controlled private
corporations or unincorporated payers
Enter the social insurance numbers of any proprietors or
principal owners.
Lines 76 and 78 – Person to contact about
this return
Enter the name and telephone number of a person that the
CRA can contact for more information about this return.
Certification
A current officer of the business has to sign the
T4A-NR Summary to confirm that the information is
correct and complete.
## T4A-NR information return
The T4A-NR information return is due on or before the
last day of February following the calendar year in which
you paid the amounts. If the due date falls on a Saturday or
a Sunday, it is due on the next business day.
Your return is considered on time if the CRA receives it or
it is postmarked on or before the next business day. If you
fail to file it on time, the CRA may assess a penalty. See
“Penalties, interest and other consequences” on page 4.
### Electronic filing methods
Internet filing will be available starting January 12, 2026.
You must file electronically if you have more than 5
information returns of the same type.
Filing by Web Forms
Our Web Forms application is free and secure. To use it, all
you need is access to the Internet. With Web Forms you can
fill out an information return easily, following the
step-by-step instructions.
Web Forms lets you:
- file up to 100 slips (original, additional, amended, or
cancelled) from our website
- calculate all of the totals for the summary
- create an electronic information return containing slips
and a summary, which you can save and import at a later
date

<!-- Page 11 -->

- print all your slips and your summary
- validate data in real time
After you submit your information return, you will receive
a confirmation number that will be your proof that the CRA
received it.
To use the Web Forms application, you must have a web
access code. If you do not have a web access code, you can
easily get one online or by calling us. For more information,
see “Web access code” on this page.
To start using this application or to get more information
about Web Forms, go to <https://canada.ca/filing-info-returns>.
Filing by Internet file transfer (XML)
Internet file transfer allows you to transmit an original or
amended return with a maximum file size of 150 MB. All
you need is a web browser to connect to the Internet, and
your software will create, print, and save your electronic
information return in XML format.
If you use commercial or in-house developed software to
manage your business, you can file up to 150 MB by Internet
file transfer. For example, a service bureau can file multiple
returns in one submission, provided the total submission
does not exceed the 150 MB restriction.
If your return is more than 150 MB, you can either
compress your return or divide it so that each submission is
no more than 150 MB.
Note
If you are filing multiple slips electronically for the same
return type, tax year and account number, group all slips
together under one summary and file as one return. File
original and amended slips in separate returns. For more
information on filing information returns using the
Internet, go to “Internet file transfer” by clicking on
<https://canada.ca/filing-info-returns>.
Web access code
To file your return over the Internet using the Internet file
transfer or Web Forms services, you will need a business
number and its associated web access code (WAC), unless
you are filing through My Business Account or
Represent a Client. For more information about these
services, see the next section, “Filing without a web access
code” on this page. If you do not remember your code or
you need a code for a new account, navigate to “Where do
you find your Web access code” by clicking on “What you
should know before” at <https://canada.ca/filing-info-returns> to
access the web access code online service or call the e-
Services Helpdesk at 1-800-959-5525.
Filing without a web access code
To register as a business owner, go to My Business
Account at <https://canada.ca/cra-sign-in-services> and do the
following:
- Select “CRA Register” and create a CRA user ID and
password. You can also select “Sign-In Partner
Login/Register” and use the same sign-in information
you use for other online services, such as online banking.
<https://canada.ca/taxes> 11

- To register, you will need to provide the following
information:
- your social insurance number (SIN)
- your date of birth
- your postal code or ZIP code
- an amount you entered on your income tax and benefit
return (the line the CRA asks for will vary; it could be
from the current or the previous tax year)
- your business number (BN)
- You must enter a CRA security code to finalize the
registration process. You can ask for the CRA
security code by paper mail or email.
- Return to My Business Account, to enter your CRA
security code.
To register as a representative, including employees of a
business, go to Represent a Client at <https://canada.ca/cra-sign-in>
-services and do the following:
- Select “CRA Register” and create a CRA user ID and
password. You can also select “Sign-In Partner
Login/Register” and use the same sign-in information
you use for other online services, such as online banking.
- To register, you will need to provide the following
information:
- your access code from your notice of assessment
- your postal code or ZIP code
- Register as the business owner (using your BN) or as
yourself and receive a representative identifier (RepID),
or create a group of representatives and receive a group
identifier (GroupID).
Note
If the business authorizes you online in
My Business Account at <https://canada.ca/cra-sign-in-services>,
you will have immediate online access to the
business accounts.
Once you are registered as the business owner, or
registered and authorized as a representative, an employee,
or a group of employees, you will be able to file or amend
T4A-NR slips without a Web access code.
If you are a non-resident representative living in the
United States, you will need to provide your non-resident
representative number (NRRN) and your ZIP code. To
apply for an NRRN, you must submit Form RC391,
Application for a Canada Revenue Agency Non-Resident
Representative Number (NRRN).
### Filing on paper
If you file 1 to 5 slips, the CRA strongly encourages you to
file over the Internet using Internet file transfer or Web
Forms. The CRA explains these options on page 10 under
“Electronic filing methods.” However, you can still file up
to 5 slips on paper.

<!-- Page 12 -->

If you need more paper copies, you can order a maximum
of 9 single-page slips at <https://canada.ca/cra-forms> or by
calling 1-800-959-5525. There are two slips per page
intended for printers, for typing, or to be filled out by hand.
If you choose to file your return on paper, mail it to:
T4A-NR Program
Jonquière Tax Centre
Post Office Box 1300 LCD Jonquière
Jonquière QC G7S 0L5
Canada
Fill out one copy of the T4A-NR slip for each recipient and
include it with your T4A-NR Summary. Enter the
information for two different recipients on one sheet. You
must keep the information from the T4A-NR slips and the
T4A-NR Summary or a copy of these forms for your files.
## After you file
When the CRA receives your information return, the CRA
checks it to see if you have prepared it correctly. After an
initial review, the CRA enters your return into our
processing system, which captures the information and
performs various validity and balancing checks. Complete
the “Filer Amendment Note” on the summary page to
provide reason for the amendment. When specific reasons
apply for individual slips, include the name of the recipient.
If there are any problems, the CRA may contact you.
After filing your information return, you may notice that
you made an error on a T4A-NR slip. If so, you will have
to prepare an amended slip to correct the information.
### Amending or cancelling slips over the Internet
To amend a slip over the Internet, change only the
information that is incorrect and retain all of the remaining
information that was originally submitted. Use summary
report type code “A” and slip report type code “A.”
Complete the “Filer Amendment Note” on the summary
page to provide reason for the amendment. When specific
reasons apply for individual slips, include the name of the
recipient.
To cancel a slip, do not change any information that was
contained on the original slip. Use summary report type
code “A” and slip report type code “C.”
For more information on how to amend or cancel
information returns using the Internet, go to <https://canada.ca/filing-info-returns>.
If you amend or cancel slips using the Internet, the CRA
may contact you to find out why.
12
<https://canada.ca/taxes>

### Amending or cancelling slips on paper
If you choose to file your amended return on paper, clearly
identify the slips as amended or cancelled slips by writing
“AMENDED” or “CANCELLED” at the top of each slip.
Make sure you fill in all the necessary boxes, including the
information that was correct on the original slip. Send two
copies of the amended slips to the non-resident, in the same
way you sent the originals. Send one copy of the amended
slips to any tax centre with a letter explaining the reason for
the amendment. The addresses of our tax centres are listed
at the end of this guide.
Do not file an amended T4A-NR Summary.
### Adding slips
After you file your information return, you may discover
that you need to send additional slips. If you have original
slips that were not filed with your return, file them
separately either electronically or on paper.
To file additional slips electronically, see “Electronic filing
methods” on page 10.
When you fill out additional slips on paper, clearly identify
the new slips by writing “ADDITIONAL” at the top of each
slip. Send two copies of the additional slips to the non-
resident, in the way described in “Distributing the T4A-NR
slips” on page 9. Send one copy of the additional slips to
any tax centre with a letter explaining the reason for the
addition. The addresses of your tax centres are listed at the
end of this guide. Do not file an additional T4A-NR Summary.
Note
Any additional T4A-NR slips which are filed after the
due date may result in a penalty. For the penalty
structure, see “Late filing and failing to file the
T4A-NR information return” on page 4.
### Replacing slips
If you issue T4A-NR slips to replace copies that are lost or
destroyed, do not send a copy to the CRA. Clearly identify
them as “DUPLICATE” copies, and keep them with your
records.

<!-- Page 13 -->

## Appendix A – Country codes for tax purposes
Enter the appropriate three-letter code in box 27 of the T4A-NR slip. Please note that these codes should also be used in the
address portion of the T4A-NR slip.
For more information, refer to the International organization for standardization ISO 3166 code called Codes for the
representation of names of countries and their subdivisions.
AFG
Afghanistan
COD Congo (the Democratic
ALA Åland Islands
Republic of the) (formerly
ALB
Albania
Zaire)
DZA
Algeria
COK Cook Islands (the)
ASM American Samoa
CRI
Costa Rica
AND Andorra
CIV
Côte d’Ivoire (Ivory Coast)
AGO Angola
HRV Croatia
AIA
Anguilla
CUB
Cuba
ATA
Antarctica
CUW Curaçao
ATG
Antigua and Barbuda
CYP
Cyprus
ARG Argentina
CZE
Czechia
ARM Armenia
DNK Denmark
ABW Aruba
DJI
Djibouti
AUS
Australia
DMA Dominica
AUT
Austria
DOM Dominican Republic (the)
AZE
Azerbaijan
ECU
Ecuador
BHS
Bahamas (the)
EGY
Egypt
BHR
Bahrain
SLV
El Salvador
BGD Bangladesh
GNQ Equatorial Guinea
BRB
Barbados
ERI
Eritrea
BLR
Belarus
EST
Estonia
BEL
Belgium
SWZ Eswatini
BLZ
Belize
ETH
Ethiopia
BEN
Benin
FLK
Falkland Islands (the)
BMU Bermuda
(Malvinas)
BTN
Bhutan
FRO
Faroe Islands (the)
BOL
Bolivia (Plurinational State
FJI
Fiji
of)
FIN
Finland
BES
Bonaire, Sint Eustatius and
FRA
France
Saba
GUF
French Guiana
BIH
Bosnia and Herzegovina
PYF
French Polynesia
BWA Botswana
ATF
French Southern
BVT
Bouvet Island
Territories (the)
BRA
Brazil
GAB Gabon
IOT
British Indian Ocean
GMB Gambia (the)
Territory (the)
GEO Georgia
BRN
Brunei Darussalam
DEU
Germany
BGR
Bulgaria
GHA Ghana
BFA
Burkina Faso (Upper
GIB
Gibraltar
Volta)
GRC Greece
BDI
Burundi
GRL
Greenland
KHM Cambodia (Kampuchea)
GRD Grenada
CMR Cameroon
GLP
Guadeloupe
CPV
Cabo Verde
GUM Guam
CYM Cayman Islands (the)
GTM Guatemala
CAF
Central African Republic
GGY Guernsey
(the)
GIN
Guinea
TCD
Chad
GNB Guinea-Bissau
CHL
Chile
GUY
Guyana
CHN China (Mainland)
HTI
Haiti
CXR
Christmas Island
HMD Heard Island and
(Australia)
McDonald
CCK
Cocos (Keeling) Islands
Islands
(the)
VAT
Holy See (the)
COL
Colombia
HND Honduras
COM Comoros (the)
HKG Hong Kong
COG Congo (the)
HUN Hungary
<https://canada.ca/taxes> 13

ISL
Iceland
IND
India
IDN
Indonesia
IRN
Iran (Islamic Republic of)
IRQ
Iraq
IRL
Ireland
IMN
Isle of Man
ISR
Israel
ITA
Italy
JAM
Jamaica
JPN
Japan
JEY
Jersey
JOR
Jordan
KAZ
Kazakhstan
KEN
Kenya
KIR
Kiribati
PRK
Korea (the Democratic
People’s Republic of)
(North)
KOR Korea (the Republic of)
(South)
KWT Kuwait
KGZ Kyrgyzstan
LAO
Lao People’s Democratic
Republic (the)
LVA
Latvia
LBN
Lebanon
LSO
Lesotho
LBR
Liberia
LBY
Libya
LIE
Liechtenstein
LTU
Lithuania
LUX
Luxembourg
MAC Macao
MDG Madagascar
MWI Malawi
MYS Malaysia
MDV Maldives
MLI
Mali
MLT Malta
MHL Marshall Islands (the)
MTQ Martinique
MRT Mauritania
MUS Mauritius
MYT Mayotte
MEX Mexico
FSM
Micronesia (Federated
States of)
MDA Moldova (the Republic of)
MCO Monaco
MNG Mongolia
MNE Montenegro
MSR Montserrat
MAR Morocco
MOZ Mozambique
MMR Myanmar (Burma)
NAM Namibia

<!-- Page 14 -->

NRU Nauru
KNA Saint Kitts and Nevis
NPL
Nepal
LCA
Saint Lucia
NLD Netherlands (the)
MAF
Saint Martin (French part)
NCL
New Caledonia
SPM
Saint Pierre and Miquelon
NZL
New Zealand
VCT
Saint Vincent and the
NIC
Nicaragua
Grenadines
NER
Niger (the)
WSM Samoa
NGA Nigeria
SMR San Marino
NIU
Niue
STP
Sao Tome and Principe
NFK
Norfolk Island
SAU
Saudi Arabia
MKD North Macedonia
SEN
Senegal
GBR
Northern Ireland and the
SRB
Serbia
United Kingdom of Great
SYC
Seychelles
Britain
SLE
Sierra Leone
MNP Northern Mariana Islands
SGP
Singapore
(the)
SXM
Sint Maarten (Dutch part)
NOR Norway
SVK
Slovakia (Slovak Republic)
OMN Oman
SVN
Slovenia
PAK
Pakistan
SLB
Solomon Islands
PLW
Palau
SOM Somalia
PAN
Panama
ZAF
South Africa
PNG Papua New Guinea
SGS
South Georgia and the
PRY
Paraguay
South Sandwich Islands
PER
Peru
SSD South Sudan
PHL
Philippines (the)
ESP
Spain
PCN
Pitcairn
LKA
Sri Lanka
POL
Poland
SDN
Sudan (the)
PRT
Portugal
SUR
Suriname
PRI
Puerto Rico
SJM
Svalbard and Jan Mayen
QAT Qatar
SWE
Sweden
REU
Réunion
CHE
Switzerland
ROU Romania
SYR
Syrian Arab Republic
RUS
Russian Federation (the)
(the)
RWA Rwanda
TWN Taiwan
BLM Saint Barthélemy
TJK
Tajikistan
SHN Saint Helena, Ascension
TZA
Tanzania, the United
and Tristan da Cunha
Republic of
14
<https://canada.ca/taxes>

THA Thailand
TLS Timor-Leste
TGO Togo
TKL
Tokelau
TON Tonga
TTO
Trinidad and Tobago
TUN Tunisia
TUR
Türkiye
TKM Turkmenistan
TCA
Turks and Caicos Islands
(the)
TUV
Tuvalu
UGA Uganda
UKR Ukraine
ARE
United Arab Emirates
GBR
United Kingdom of
Great Britain and
Northern Ireland (the)
USA
United States of America
(the)
UMI
United States Minor
Outlying Islands (the)
URY
Uruguay
UZB
Uzbekistan
VUT
Vanuatu (New Hebrides)
VEN
Venezuela (Bolivarian
Republic of)
VNM Viet Nam
VGB Virgin Islands (British)
VIR
Virgin Islands (U.S.)
WLF
Wallis and Futuna
PSE
West Bank and Gaza Strip
ESH
Western Sahara
YEM Yemen
ZMB Zambia
ZWE Zimbabwe

<!-- Page 15 -->

## Appendix B – U.S. state, territory, or possession codes
Use the following abbreviations when you enter the U.S. state, territory, or possession on the T4A-NR slip.
State, territory or possession
Code
Alabama
AL
Alaska
AK
American Samoa
AS
Arizona
AZ
Arkansas
AR
Armed Forces Americas (except
AA
Canada)
Armed Forces Africa
Armed Forces Canada
AE
Armed Forces Europe
Armed Forces Middle East
Armed Forces Pacific
AP
California
CA
Colorado
CO
Connecticut
CT
Delaware
DE
District of Columbia
DC
Florida
FL
Georgia
GA
Guam
GU
Hawaii
HI
Idaho
ID
Illinois
IL
Indiana
IN
Iowa
IA
Kansas
KS
Kentucky
KY
Louisiana
LA
Maine
ME
Marshall Islands
MH
Maryland
MD
Massachusetts
MA
Michigan
MI
Micronesia, Federated States of
FM
<https://canada.ca/taxes> 15

State, territory or possession
Code
Minnesota
MN
Mississippi
MS
Missouri
MO
Montana
MT
Nebraska
NE
Nevada
NV
New Hampshire
NH
New Jersey
NJ
New Mexico
NM
New York
NY
North Carolina
NC
North Dakota
ND
Northern Mariana Islands MP
Ohio
OH
Oklahoma
OK
Oregon
OR
Palau
PW
Pennsylvania PA
Puerto Rico
PR
Rhode Island
RI
South Carolina
SC
South Dakota
SD
Tennessee TN
Texas
TX
United States Minor Outlying Islands
UM
Utah
UT
Vermont VT
Virgin Islands, U.S.
VI
Virginia
VA
Washington
WA
West Virginia
WV
Wisconsin WI
Wyoming
WY

<!-- Page 16 -->

## Digital services
### Handle your business taxes online
My Business Account lets you access your business tax
information and interact with the CRA online throughout
the year.
### Profile
- Manage your addresses, direct deposit information,
business activity, program account names, operating
names, phone numbers, business numbers in your
profile, and language preference
- Manage your notification preferences and receive
email notifications when important changes are made
to your account
- Manage your authorized representatives and
authorization requests
- Manage your multi-factor authentication settings and
security options
### Balances and payments
- Make a payment online to the CRA with My Payment,
create a pre-authorized debit (PAD) agreement, or
create a QR code to pay in person at Canada Post for a
fee
- View and pay account balance
- View account transactions
- Transfer payments and immediately view the updated
balance
- View interest
- Calculate future balance
- View direct deposit transactions
- Calculate and pay instalment payments
### Transactions
- File a return, view the status of filed returns, and
adjust returns
- File and adjust a rebate
- File and view an election related to GST/HST
- Track the progress of certain files and enquiries you
have submitted to the CRA
- Make an online request regarding your account and
view answers to common enquiries
- Request relief of penalties and interest
- File a formal dispute (Notice of Objection)
- Submit a PDF form with electronic signature
- Close an account
16 <https://canada.ca/taxes>

### Correspondence
- View mail from the CRA
- Submit documents to the CRA
- Submit an audit enquiry
For more information, go to <https://canada.ca/taxes-business-online>.
### Access My Business Account
To access My Business Account, go to <https://canada.ca/cra-sign>
-in-services and sign in to or register for a CRA account.
### Receive your CRA mail online
Register for email notifications to find out when CRA
mail, like your notice of assessment, is available in My
Business Account. You will no longer receive your CRA
mail by paper.
For more information, go to <https://canada.ca/cra-business-email-notifications>.
### Create a pre-authorized debit agreement for payments from your Canadian chequing account
A pre-authorized debit (PAD) is a secure online self-service
payment option for individuals and businesses to pay
their taxes. A PAD lets you authorize withdrawals from
your Canadian chequing account to pay the CRA. You
can set the payment dates and amounts of your PAD
agreement using the CRA’s My Business Account at
<https://canada.ca/cra-sign-in-services>. PADs are flexible and
managed by you. You can use My Business Account to
view your account history and modify, cancel, or skip a
payment. For more information, go to <https://canada.ca/pay-authorized-debit>.
### Electronic payments
Make your payment using:
- your Canadian bank or credit union’s online banking,
mobile app, or telephone service
- the CRA’s My Payment service at <https://canada.ca/cra-my>
-payment with your activated debit card from a
participating Canadian bank or credit union with a
Visa Debit or Debit Mastercard logo (does not include
credit cards)
- pre-authorized debit (PAD) at <https://canada.ca/cra-sign-in>
-services which lets you:
- set up payments to the CRA from a Canadian
chequing account on pre-set dates starting in five
or more business days
pay an amount due, repay overpaid amounts, or
-
make instalment payments

<!-- Page 17 -->

view your account history and modify, cancel, or
-
skip a payment (for more information on PAD, go
to <https://canada.ca/pay-authorized-debit> )
- the “Proceed to pay“ button on the “View and pay
account balance“ page and other pages within My
Business Account
<https://canada.ca/taxes> 17

- your credit card, Interac e-Transfer, or PayPal through
one of the third-party service providers for a fee
For more information, go to <https://canada.ca/payments>.

<!-- Page 18 -->

## For more information
### If you need help
If you need more information after reading this guide, go
to <https://canada.ca/taxes> or call 1-800-959-5525.
### Direct deposit
Direct deposit is a fast, convenient, and secure way to
receive your CRA payments directly in your account at a
financial institution in Canada. For more information, go
to <https://canada.ca/cra-direct-deposit> or contact your financial
institution.
### Forms and publications
The CRA encourages you to file your return
electronically. If you need a paper version of the CRA’s
forms and publications, go to <https://canada.ca/cra-forms>
-publications or call one of the following numbers:
- 1-800-959-5525, from Canada and the United States
- 613-940-8497, from outside Canada and the United
States. The CRA only accepts collect calls made
through a telephone operator. After your call is
accepted by an automated response, you may hear a
beep and notice a normal connection delay. This
service operates in Eastern time and is open Monday to
Friday from 8 am to 8 pm.
### Electronic mailing lists
The CRA can send you an email when new information
on a subject of interest is available on its website. To
subscribe, go to <https://canada.ca/cra-email-lists>.
### Teletypewriter (TTY) and Video Relay Service (VRS) users
If you use a TTY for a hearing or speech impairment,
call 1-800-665-0354.
Register with Canada VRS to download the app, by
going to srvcanadavrs.ca/en/get-the-app/personal
-account, and call the VRS line.
If you use another operator-assisted relay service, call
the CRA’s regular telephone numbers instead of the TTY
and Canada VRS numbers.
### Formal disputes (objections and appeals)
You have the right to file an objection or an appeal if you
disagree with an assessment, a determination, or a
decision. For more information, go to <https://canada.ca/cra-file-objection>.
18 <https://canada.ca/taxes>

### CRA service feedback program
Service complaints
You can expect to be treated fairly and to receive a high
level of service every time you interact with the CRA.
You can provide compliments or suggestions; however, if
you are not satisfied with the service you received:
- You may save time by calling the CRA first depending
on your situation. You can call the telephone number
provided in your CRA correspondence or discuss your
concerns with the employee you have been dealing
with. If you do not have a contact number, go to
<https://canada.ca/cra-contact>
- You can ask to discuss the matter with the employee’s
supervisor if you have not been able to resolve your
service issue
- You can submit feedback by filling out Form RC193,
Service Feedback, if the issue remains unresolved. For
more information, go to <https://canada.ca/cra-service-feedback>
- You may contact the Office of the Taxpayers’
Ombudsperson if you are not satisfied with the
response you have received. The Ombudsperson will
only respond to complaints that the CRA has already
tried to address
For more information about the Taxpayer Bill of Rights,
go to <https://canada.ca/taxpayer-rights>.
Reprisal complaints
If you received a response about a previously submitted
service complaint or formal review of a CRA decision
and felt that you were not treated fairly by a CRA
employee, you can submit a reprisal complaint by filling
out Form RC459, Reprisal Complaint.
For more information, go to <https://canada.ca/cra-reprisal-complaints>.
### Addresses
Tax centres
Jonquière Tax Centre
Post Office Box 1300 LCD Jonquière
Jonquière QC G7S 5J2
Canada
Prince Edward Island Tax Centre
275 Pope Road
Summerside PE C1N 6A2
Canada
Sudbury Tax Centre
Post Office Box 20000, Station A
Sudbury ON P3A 5C1
Canada

<!-- Page 19 -->

Winnipeg Tax Centre
66 Stapon Road
Winnipeg MB R3C 3M2
Canada
### Reporting foreign income and other foreign amounts
Report, in Canadian dollars, your foreign income and
other foreign currency amounts (such as expenses and
foreign taxes paid).
In general, the foreign currency amount should be
converted using the Bank of Canada exchange rate in
effect on the day that the amount arises. In certain
situations, the CRA will accept an exchange rate quoted
by a source other than the Bank of Canada if the rate is:
- widely available
- verifiable
- published by an independent provider on an ongoing
basis
- recognized by the market
- used in accordance with well-accepted business
principles
- used to prepare financial statements (if any)
- used consistently from year to year
<https://canada.ca/taxes> 19

Each of the conditions above must be met for the rate
to be accepted. Other sources of foreign exchange
rates that the CRA generally accepts include
Bloomberg L.P., Thomson Reuters Corporation, and
OANDA Corporation.
In certain circumstances, an average of exchange rates
over the relevant period of time may be used to
convert foreign currency amounts. See Income Tax
Folio S5-F4-C1, Income Tax Reporting Currency, and
refer to this folio for information about converting
foreign amounts generally.
For more information about converting foreign
income taxes paid, see Income Tax Folio S5-F2-C1,
Foreign Tax Credit.
